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Strengthen your digital presence with the support of a team devoted to implementing your community guidelines and rules of engagement. Facilitate an omnichannel approach that allows consistency for customers interacting with you.
With our all-encompassing approach, you can rest easy no matter what size your community is. Our highly skilled RMR Tech Solutions are here to assist you in creating a trustworthy and reliable brand image.
Carefully reviewing user-generated content is no easy task, especially across the expansive landscape of social media, gaming platforms, digital applications, live-streaming services and online marketplaces. With careful moderation practices in place, your service can ensure a safe, inclusive user experience for all.
Foster relationships with your followers with proactive, open dialogue across your social media channels to ensure you are collecting the voice of your customers across all touchpoints.
We commit to a comprehensive screening process of all content before delivery to ensure that your customers consistently receive valuable and relevant information.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models — depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations — no hidden fees!
Skip the laborious process of sourcing, interviewing, hiring, and training great staff yourself — and leave it to us! Reduce stress, overall costs, and overhead. All of our AI outsourcing services are bespoke — tailored around your specific needs. This includes sourcing only experienced RMR Tech Solutions, who can provide advanced support for your account. That’s right, you’ll get account-exclusive agents.
Yes! If you’d rather do interviewing, candidate selection, training, and management, you can pick our “hands-on” model. We’ll provide a pre-vetted list of talent for you to choose from.
Whatever you want! Web-based, desktop apps, mobile apps, UFO computers, holograms, and more. Our omnichannel offering applies to all platforms too: phone, chat, email, in-app, or social.
It’s the process where your customer support operations are outsourced to a dedicated team, thus freeing up your internal resources to drive other areas of the business. RMR Tech Solutions can help your customers with any type of inquiry, regardless of where they are in their journey (general questions, platform onboarding, tech questions, usability challenges etc.). With us at your back, you can set your sights higher. And when things change, we’ll be there to pivot right alongside you.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations – no hidden fees!
