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Don't grow it alone. Squad up! Let us provide top-notch technical support to solve simple to complex issues, so that your customers can enjoy your solutions with ease.
Lean on our global footprint, technical infrastructure, and agile partnership models to build a technical support team that can remain flexible and adaptable to your business.
Increase your team's productivity and turn frustrated customers into faithful followers. Our RMR Tech Solutions will cut down support issues so that your business can flourish.
Our dedicated technical support staff can alleviate the need for expensive training, equipment and staffing as our RMR Tech Solutions become experts in your universe.
Provide more intelligent and meaningful interactions by connecting experiential data across the customer journey.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models — depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations — no hidden fees!
Skip the laborious process of sourcing, interviewing, hiring, and training great staff yourself — and leave it to us! Reduce stress, overall costs, and overhead. All of our AI outsourcing services are bespoke — tailored around your specific needs. This includes sourcing only experienced RMR Tech Solutions, who can provide advanced support for your account. That’s right, you’ll get account-exclusive agents.
Yes! If you’d rather do interviewing, candidate selection, training, and management, you can pick our “hands-on” model. We’ll provide a pre-vetted list of talent for you to choose from.
Whatever you want! Web-based, desktop apps, mobile apps, UFO computers, holograms, and more. Our omnichannel offering applies to all platforms too: phone, chat, email, in-app, or social.
It’s the process where your customer support operations are outsourced to a dedicated team, thus freeing up your internal resources to drive other areas of the business. RMR Tech Solutions can help your customers with any type of inquiry, regardless of where they are in their journey (general questions, platform onboarding, tech questions, usability challenges etc.). With us at your back, you can set your sights higher. And when things change, we’ll be there to pivot right alongside you.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations – no hidden fees!