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Want to feel confident that your customers are being well taken care of? Look no further. Your RMR Tech Solutions will become experts in your world so they can safeguard what you’ve built. And when things change, we’ll be there to pivot right along with you.
We have a wide selection of shifts to cover all timezone and office hours needs. Alternatively, your team can operate on a 24/7/365 basis. Your team members are full-time and are dedicated to you, growing your business and delighting your customers.
With RMR Tech Solutions at your back, and data at theirs, let us facilitate your customer journey with speed and intelligence. Our state-of-the art technological capabilities enable a secure, informed continuous improvement process that transform your knowledge base into a sophisticated research hub.
When you team up with us, you gain more than a partner. You gain a built-in consulting agency that becomes an expert in your world.
Whether you hand-pick and manage your team, or leave it all to us, we are committed to delicately curating a team of experts as passionate about your products as your customers.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models — depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations — no hidden fees!
Skip the laborious process of sourcing, interviewing, hiring, and training great staff yourself — and leave it to us! Reduce stress, overall costs, and overhead. All of our AI outsourcing services are bespoke — tailored around your specific needs. This includes sourcing only experienced RMR Tech Solutions, who can provide advanced support for your account. That’s right, you’ll get account-exclusive agents.
Yes! If you’d rather do interviewing, candidate selection, training, and management, you can pick our “hands-on” model. We’ll provide a pre-vetted list of talent for you to choose from.
Whatever you want! Web-based, desktop apps, mobile apps, UFO computers, holograms, and more. Our omnichannel offering applies to all platforms too: phone, chat, email, in-app, or social.
It’s the process where your customer support operations are outsourced to a dedicated team, thus freeing up your internal resources to drive other areas of the business. RMR Tech Solutions can help your customers with any type of inquiry, regardless of where they are in their journey (general questions, platform onboarding, tech questions, usability challenges etc.). With us at your back, you can set your sights higher. And when things change, we’ll be there to pivot right alongside you.
We have a fixed pricing model. The exact rate depends on where you want your RMR Tech Solutions to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations – no hidden fees!
